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Terms of Use

Effective [date of publication] · Last updated November 8, 2026

Draft, not in effect. Highlighted text is a placeholder or a choice that the founder and counsel must confirm before this page is published.

These Terms are an agreement between you and [legal entity name] ("GURU Vitals", "we", "us"). They cover the GURU Vitals app, website, AI coach and the online services that work with our band, ring and scale (the "Services"). By creating an account or using the Services, you agree to these Terms and confirm you've read our Privacy Policy and Consumer Health Data Privacy Policy.

Please read section 19. If you live in the US, any dispute between us is resolved by individual binding arbitration, not in court, and you give up the right to a jury trial and to bring a class action. You can opt out within 30 days.

1. Who can use GURU Vitals

You must be at least 18 and able to enter a binding contract. You confirm that you're not in a country subject to a US government embargo or designated by the US government as a "terrorist supporting" country, and that you're not on any US government list of prohibited or restricted parties.

2. Your account

Give us accurate information, keep your password secure and keep your account to yourself. You're responsible for what happens in your account. Tell us at once at support@guruvitals.com if you think someone else is using it.

3. GURU Vitals is not medical advice

GURU Vitals is a general wellness product for fitness, sleep and recovery. It is not a medical device. It is not intended to diagnose, treat, cure, monitor or prevent any disease or condition. It does not replace a doctor, a medical device or professional care.

  • Readings such as heart rate, HRV, blood oxygen and overnight blood pressure are wellness estimates made by optical sensors. They can differ from clinical measurements, and they're affected by fit, movement, skin, tattoos, temperature and other factors. Use them to follow your own trends over time, not to make medical decisions.
  • Readings may be less reliable if you are pregnant, have a heart condition, a pacemaker or another implanted device, or take medication that affects heart rate or blood pressure. Ask your doctor before relying on them.
  • Always talk to a qualified health professional about your health, before you start a new diet or exercise program, and before you make any medical decision. Never ignore or delay professional advice because of something GURU Vitals shows you.
  • GURU Vitals is not for emergencies. If you think you have a medical emergency, call 911 or your local emergency number right away.

Using GURU Vitals does not create a doctor-patient relationship with us.

4. Exercise and nutrition

Exercise and changes to your diet carry risks, including injury and, in rare cases, death. Workouts, plans, calorie targets and meal suggestions are general guidance and may not suit you. Stop and get medical help if you feel pain, faintness, dizziness or shortness of breath. Nutrition values come from automated photo recognition and third-party food databases and may be wrong. Don't rely on them for allergies or medical diets. If you have, or have had, an eating disorder, speak to a professional before using calorie tracking. You take part in any activity at your own risk.

5. The AI coach

The coach is an artificial intelligence, not a person, and not a doctor, dietitian or licensed trainer. Its answers are generated automatically and can be incomplete, out of date or wrong. You decide what to do with them. The coach can change your workout, meals or plan inside the app. It tells you when it does, and you can undo the change. It never takes any action outside the app for you.

6. Sharing with others

You choose whether to connect with a trainer, an employer wellness program or anyone else, and what each one sees. They are independent of us. We're not responsible for their advice, decisions or how they handle your data once they have it. Your employer can't make you share individual data through GURU Vitals, and joining an employer program is up to you. Trainers, employers and other business customers who use our dashboards also agree to separate business terms.

7. Subscriptions and payment

  • Auto-renewal: paid subscriptions renew automatically at the end of each period at the then-current price, until you cancel. The price, billing period and what's included are shown before you buy.
  • Through Apple or Google: if you subscribe in the app, Apple or Google bills you and their terms apply. Cancel in your App Store or Google Play account settings at least 24 hours before the period ends. Refunds are handled by Apple or Google under their policies.
  • Free trials turn into paid subscriptions when they end, unless you cancel before then. We show the trial length and the price that follows before you start.
  • Directly from us: [if we sell subscriptions on our website: how to cancel online, and the refund rule].
  • Price changes: we'll tell you in advance, and you can cancel before the new price applies.
  • Canceling stops the next renewal. You keep access until the end of the period you've paid for. Apart from refunds the law or the app store requires, payments are non-refundable.
  • Deleting your account doesn't cancel an App Store or Google Play subscription. Cancel it in your store settings.

8. Devices

The band, ring and GURU Scan are sold under our separate [Terms of Sale and Limited Warranty], which cover orders, shipping, returns and the warranty. Follow the safety and care instructions that come with your device. Stop wearing it if your skin becomes irritated, and keep small parts and chargers away from children and pets.

9. Gym access

The NFC key in your device works only at participating partner gyms, such as [EGYM]-equipped gyms, and only while you have a valid membership there. Access is controlled by the gym, under its own terms. We don't guarantee it will always work, so keep another way in.

10. Rules of use

Use the Services lawfully and for your own personal wellness. Don't:

  • access another person's account or data without their permission;
  • harass, threaten or impersonate anyone, including in challenges and on leaderboards, or use offensive display names;
  • promote or pursue dangerously low calorie intake or other disordered eating;
  • copy, modify, reverse engineer or decompile the app or firmware, except as the law allows;
  • scrape, overload or interfere with the Services, or get around their security or limits;
  • use the Services to build a competing product, or to train AI models;
  • upload anything unlawful or anything that infringes someone else's rights.

11. Your content and data

Your data and the content you add (meal photos, logs, messages to the coach, profile details) belong to you. You give us a limited license to host, copy, process and display it only as needed to provide, secure and improve the Services for you, as described in our Privacy Policy. That includes sending it to our service providers. The license ends when you delete the content or your account, except for copies in backups, which expire as the Privacy Policy describes.

We don't use your conversations, photos or health data to train or fine-tune AI models, ours or anyone else's, unless you separately opt in. Our Privacy Policy says the same.

Your display name and challenge results are visible to other members of challenges you join. If you send us feedback or ideas, we may use them freely, with no obligation to you.

12. Our app and brand

The Services, including the app, firmware, scores, designs, text and the GURU Vitals name and logo, are owned by us or our licensors and protected by law. Subject to these Terms, we give you a personal, limited, non-exclusive, non-transferable, revocable license to use the app on devices you own or control, for your personal, non-commercial use. We keep all rights we don't expressly give you.

13. Other companies' services

The Services work with other companies' services, such as Apple Health, Google Health Connect, app stores, partner gyms and food databases. Their own terms apply, and you must follow any third-party terms that apply to you when you use the Services, for example your mobile data plan. We're not responsible for other companies' services.

14. Changes to the Services and to these Terms

We improve the Services all the time, so features may change or end. If we make a material change to these Terms, we'll tell you in the app or by email at least 30 days before it takes effect. If you don't agree, you can cancel and delete your account before the change takes effect, and for anything you've already paid for, the earlier Terms keep applying until your current billing period ends. If you keep using the Services after that, the new Terms apply.

15. Ending the agreement

You can stop using the Services and delete your account at any time in the app. We may suspend or close your account if you seriously or repeatedly break these Terms, if the law requires it, or to protect other users or the Services. Where we reasonably can, we'll warn you first and explain why. If we close the Services or your account without cause, we'll refund any prepaid subscription fees you haven't used. Sections 3, 4, 11 and 16 to 22 continue after the agreement ends.

16. Disclaimers

To the fullest extent the law allows, the Services and all readings, scores and coach answers are provided "as is" and "as available", without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. We don't promise that the Services will be uninterrupted, error-free or always accurate.

Some places don't allow these exclusions, so some of them may not apply to you. Device warranties are covered by our separate limited warranty.

17. Limits on liability

To the fullest extent the law allows, GURU Vitals and its officers, employees and suppliers will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data, arising from or related to the Services or these Terms. Our total liability for all claims will not exceed the greater of the amounts you paid us for the Services in the 12 months before the claim arose, or US $100.

Nothing in these Terms limits liability that can't be limited by law, including liability for death or personal injury caused by our negligence, or for fraud.

18. Indemnity

If you use the Services in breach of these Terms or the law, and a third party brings a claim against us because of it, you'll cover our reasonable losses and costs from that claim, to the extent the law allows. This doesn't apply to claims caused by our own fault.

19. Disputes and arbitration (US users)

Talk to us first. Before starting any claim, email legal@guruvitals.com with your name, account email, a description of the dispute and what you want. We'll do the same. Both of us agree to try in good faith to settle it within 45 days. Time limits for bringing a claim pause during that period.

Arbitration. If we can't settle it, you and we agree that any dispute arising from or relating to these Terms or the Services will be resolved by binding individual arbitration under the Federal Arbitration Act. The American Arbitration Association (AAA) will run it under its Consumer Arbitration Rules. Fees are shared as those rules say, and we'll pay any part of your filing fee above what you would pay to start a case in court. Hearings take place in your county or by video, or on documents only if you prefer. The arbitrator can award the same individual relief a court could.

Exceptions. Either of us can bring an individual claim in small claims court. Either of us can go to court to stop infringement or misuse of intellectual property.

No class actions and no jury. You and we may bring claims only individually, not as a plaintiff or class member in any class, collective or representative action. You and we both give up the right to a jury trial.

Mass filings. If 25 or more similar demands are filed against us, or by us, by the same or coordinated lawyers, the AAA's rules for mass arbitrations apply and the cases may be handled in batches. Time limits pause while a case waits in the queue.

If part of this section fails. If a court decides that the class action waiver can't be enforced for a claim, such as a request for public injunctive relief, that claim goes to court, after any arbitrable claims are decided, and the rest of this section still applies.

Opting out. You can opt out of this arbitration agreement by emailing legal@guruvitals.com within 30 days of first accepting these Terms, with your name, account email and a statement that you're opting out. Opting out doesn't affect anything else in these Terms.

Governing law and courts. These Terms are governed by the Federal Arbitration Act and the laws of the State of [state], without regard to conflict-of-law rules. Any claim that goes to court will be heard in the state or federal courts in [county, state], unless the law where you live gives you the right to sue in your local courts. If you live outside the US, you keep the protection of the mandatory consumer laws of your country.

20. Apple App Store terms

If you downloaded the app from Apple's App Store, these extra terms apply, and they win over anything else in these Terms that conflicts with them:

  1. These Terms are between you and us only, not Apple. We, not Apple, are solely responsible for the app and its content.
  2. Your license is a non-transferable license to use the app on Apple-branded products you own or control, as the Usage Rules in Apple's Media Services Terms and Conditions allow. That includes other accounts linked to yours through Family Sharing or volume purchasing.
  3. We, not Apple, are responsible for maintenance and support of the app. Apple has no obligation to provide any maintenance or support for it.
  4. If the app fails to meet any warranty that applies, you can notify Apple, and Apple will refund the purchase price of the app. To the fullest extent the law allows, Apple has no other warranty obligation for the app. Any other claims, losses, liabilities, damages, costs or expenses caused by a failure to meet a warranty are our responsibility.
  5. We, not Apple, are responsible for any claim by you or a third party about the app or your use of it. That includes product liability claims, claims that the app fails to meet a legal or regulatory requirement, and claims under consumer protection, privacy or similar laws, including in connection with the app's use of HealthKit.
  6. If a third party claims that the app, or your having or using it, infringes their intellectual property rights, we, not Apple, are solely responsible for investigating, defending, settling and discharging that claim.
  7. You confirm the statements about US embargoes and restricted-party lists in section 1.
  8. Questions, complaints or claims about the app go to us, at the contact details in section 22.
  9. You must follow any third-party terms that apply when you use the app.
  10. Apple and Apple's subsidiaries are third-party beneficiaries of these Terms. Once you accept them, Apple has the right, and is treated as having accepted the right, to enforce them against you as a third-party beneficiary.

21. General

These Terms, together with the policies they mention, are the whole agreement between you and us about the Services. If any part can't be enforced, the rest still applies. If we don't enforce a right, that doesn't mean we've given it up. You can't transfer these Terms to anyone else. We may transfer them as part of a merger, acquisition or sale of assets, and your rights stay the same. We're not responsible for delays or failures caused by events beyond our reasonable control. We'll send notices to you in the app or to your account email.

22. Contact us

[Legal entity name]
[Street address, city, state ZIP]
Support: support@guruvitals.com
Legal notices: legal@guruvitals.com
Phone: [phone number]